Table of Contents
For any questions about data protection, please contact support.
privacy@okbji.biz
1. Introduction
okbjiWelcome to okbji. This privacy policy ("Policy") explains how okbji What information we collect while you use the platform, how we use it, and the steps we take to protect your privacy.
We believe privacy is a fundamental human right. By using the okbji.biz website or mobile app, you have agreed to this privacy policy. Please read it carefully.
This privacy policy is written so that every user can understand it easily. We have no hidden terms — everything is stated here transparently.
okbji Complies with international data protection standards. Your personal information is never sold to third parties.
2. What information we collect
okbji Collecting certain information is necessary to keep the platform running smoothly and provide you with the best experience. We only collect what is needed — nothing more.
Information you provide directly:
- Registration Details: Name, mobile number, email address, date of birth.
- Identity verification (KYC): National ID or passport details (where required).
- Payment information: Mobile banking number (Mobile Pay/Nagad/Rocket) — card numbers or full bank details are never stored.
- Contact Information: Messages and complaints submitted to support.
Automatically Collected Information:
- Device Information: Device type, operating system, and browser version.
- Log data: IP address, login time, pages visited.
- Gaming Activity: Bet history, win/loss records, and transaction history.
- Cookies: Session cookies, preference cookies (details below).
| Data Type | Purpose of Collection | Mandatory? |
|---|---|---|
| Name & Mobile | Account Creation & Communication | Yes |
| Date of Birth | Age Verification | Yes |
| ID Document | KYC Verification | For large withdrawals |
| IP address | Security & Fraud Prevention | Automatic |
| Gaming History | Experience Improvement | Automatic |
3. Purpose of Data Use
okbji Collected data is used only for specific, legitimate purposes. We do not use any information unnecessarily. The main use cases are:
Account Management
For registration, login, password reset, and profile updates.
Payment processing
To securely process deposits and withdrawals.
Customer Support
To quickly resolve complaints, questions, and issues.
Security assurance
To prevent fraud, hacking, and illegal activity.
Personalized Experience
To show you games and offers based on your preferences.
Legal obligations
To meet regulatory requirements.
okbji We never sell your data to third-party advertisers. Promotional messages are only sent with your consent, and you can unsubscribe at any time.
6. Data security measures
okbji Industry-leading technology is used to protect your data. Our security infrastructure is regularly updated and audited by independent security experts.
- 256-bit SSL Encryption: All data transfers are encrypted.
- Firewall protection: Protects our servers from external attacks.
- Two-Factor Authentication (2FA): An extra layer of security for your account.
- Auto Logout: Inactive sessions are closed automatically.
- Encrypted Storage: Stored data is kept in encrypted form.
- 24/7 security monitoring: Unusual activity is detected in real time.
No method of transmission over the internet is 100% secure. However, okbji We take every possible measure to protect your data. In the event of a security breach, we will notify you as quickly as the law requires.
7. Your Rights
okbjiEvery user registered on okbji has the following rights regarding their personal data:
- Right to Access: You can find out exactly what information we hold about you.
- Right to Rectification: You can request corrections to any inaccurate or outdated information.
- Right to erasure: You may request data deletion alongside an account closure request (except where retention is required by law).
- Data Portability: You can request a copy of your data.
- Right to Restrict Processing: You can request that we stop using your data for specific purposes.
- Marketing Opt-Out: You can opt out of promotional messages at any time.
To exercise these rights privacy@okbji.bizEmail us or reach out via live chat. We aim to respond within 30 days.
8. Data Retention Period
okbji We do not retain data longer than necessary. Our general retention guidelines are:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For as long as your account remains active | Service delivery |
| Transaction History | 7 Years | Legal obligations |
| KYC Documents | 5 Years | Regulatory requirements |
| Support Messages | 3 Years | Dispute resolution |
| Log files | 90 Days | Security |
Once the retention period ends, data is securely deleted or anonymized.
9. Child Protection
okbji The platform is strictly prohibited for anyone under 18. We do not knowingly collect information from minors.
If a minor has registered on our platform, please privacy@okbji.bizLet us know. We will close that account immediately and delete all associated data.
10. Changes to the Privacy Policy
okbji This privacy policy may be updated at any time. For significant changes, a notification will be sent to your registered email or mobile number. The date of the latest update will always be displayed at the top of this page.
If you do not agree with the updated policy, you may request account closure. Continued use of the platform after any changes will be considered acceptance of the new policy.
11. Contact Us
For any privacy-related questions, requests, or complaints, please get in touch with us:
- Email: privacy@okbji.biz
- General Support: support@okbji.biz
- Live Chat: Available 24/7 (on website & app)
We typically respond to privacy-related requests within 48 hours. For urgent security issues, please contact us via live chat.
How Safe Is Your Data at okbji
SSL Encryption
Every transaction and data transfer is secured with 256-bit SSL encryption — the same standard used by banks.
No data selling
Okbji never sells your personal data to third parties. Your information belongs to you, and you alone.
24/7 Monitoring
Our security team monitors the platform around the clock. Any suspicious activity is acted upon immediately.
Minimal data collection
We only collect the information necessary to provide our services — nothing more.
Transparency in Bengali
The full privacy policy is written in plain, easy-to-understand language — no complex legal jargon, everything is straightforward.
Your control
You have full rights to view, correct, or delete your own data. Submit a request at any time.